Fresh Aire

Privacy Policy

Fresh Air (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, mobile applications, SMS communications, and any related offerings (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

  • **Personal Information:** Name, email address, phone number, billing and shipping address, payment details, and other information you provide when creating an account or making a purchase.
  • **Automatically Collected Information:** IP address, browser type, device identifiers, and usage information through cookies, log files, and similar technologies.
  • **Communications:** Records of your interactions with us, including customer support inquiries, emails, and SMS messages.

2. How We Use Your Information

We may use your information to:
  • Provide, operate, and improve our Services.
  • Process transactions and deliver products or services.
  • Send you confirmations, updates, and promotional communications (with your consent).
  • Respond to customer inquiries and provide support.
  • Personalize your experience with our Services.
  • Comply with legal obligations and prevent fraudulent activity.

3. SMS Communications

By providing your mobile phone number and opting in, you consent to receive recurring automated text messages (e.g., order updates, promotional offers, reminders) from Fresh Air at the phone number provided. Message and data rates may apply. Message frequency varies.
  • You may opt out at any time by replying **STOP** to any message.
  • For help, reply **HELP** or contact us directly at \[Insert Contact Email].
Consent to receive SMS messages is not a condition of purchase.

4. How We Share Information

We do not sell your personal information. We may share information in the following ways:
  • With trusted service providers who perform functions on our behalf (e.g., payment processors, shipping companies, IT providers).
  • When required by law, legal process, or to protect our rights.
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no security system is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights & Choices

Depending on your location, you may have the right to:
  • Access, correct, or delete your personal information.
  • Opt out of marketing communications.
  • Restrict or object to certain data processing activities.
To exercise these rights, contact us at \[Insert Contact Email].

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, analyze usage, and deliver personalized content or advertising. You may manage cookie preferences through your browser settings.

8. Children’s Privacy

Our Services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If we become aware of such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at: support@fresh-aire.org